FAQs / Help
You will be emailed an order confirmation that will include your unique Booking Reference Number and a barcode that also contains this number. You may make a note of this number and take with you when you visit the attraction in place of a ticket, although we suggest printing out the email.
No, we regret we are unable to issue refunds.
On completion of your order, you will be emailed a DigiTicket containing a barcode and booking reference number. Present this ticket on arrival, or if you don’t have a printer, simply make a note of the Booking Reference Number.
You do not have to print out the 8 digit booking reference – simply make a note of the Booking Reference Number and take it with you, coupled with some ID.
The Farm is a full day activity. Lots to do from 10 till 5.
The farm opens at 10am with interactive activities throughout the day. Activities will start promptly and unfortunately we cannot wait for late arrivals.
Yes. Our car park is free of charge.
Yes. Schools and groups should visit our website or give us a call to make sure you get the best deal.
Yes. You can buy tickets at the entrance gate. Online tickets can only be purchased up to midnight the day before.
Call 01623 882977 or email email@example.com